Privacy Policy

Edmund Lee Wellness LLC — Alphabiotics
Last Updated: March 5, 2026

Introduction

Edmund Lee Wellness LLC ("we," "us," or "our") operates the website alphabioticsoc.com and provides Alphabiotics services in Orange County, California. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you visit our website, book an appointment, or interact with our services, we may collect:

  • Personal Information: Name, email address, phone number, and mailing address
  • Health Information: Information you voluntarily provide about your health conditions, injuries, or reasons for seeking services
  • Booking Information: Appointment dates, times, service history, and payment information
  • Website Usage Data: Browser type, IP address, pages visited, and cookies

How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments
  • Send appointment confirmations, reminders, and follow-up communications via email and SMS
  • Process payments for services
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send occasional updates about our services (only with your consent)

SMS Messaging

By providing your phone number and booking an appointment through our website, you consent to receive transactional SMS messages from Edmund Lee Wellness LLC. These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Post-session follow-up messages
  • Responses to your inquiries

Message frequency varies based on your appointment schedule and interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at (949) 324-2617 or [email protected].

We do not share your phone number or SMS consent information with third parties for their marketing purposes. SMS consent is not shared with third parties or affiliates for purposes of marketing, except as required by SMS service providers (such as Twilio/LeadConnector) to facilitate message delivery.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. Payment processing is handled through Stripe, which maintains PCI-DSS compliance.

Data Sharing

We do not sell your personal information. We may share your information only with:

  • Service providers who assist in operating our business (payment processing, appointment scheduling, SMS delivery)
  • Legal authorities when required by law

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Edmund Lee Wellness LLC
Irvine, CA
Phone: (949) 324-2617
Email: [email protected]
Website: alphabioticsoc.com